Consistent quality is critical to RSI's success and we are proud of our quality records.
Our guiding principle is that quality is built into a product, and not just tested on a product. We have a set of processes and procedures, which ensures that products are consistently produced and controlled to the quality standards appropriate for their intended use and as required by our customers. These processes and procedures include validated critical manufacturing steps; qualified and trained production and quality control personnel; adequate full traceability of a product through batch and distribution records; and systems for recall and investigation of complaints. This way, RSI products not only meet the final specifications, but they are made by the same procedures under the same conditions each and every time.